Superiority

1.High quality and competitive price.
2.Free sample for your evaluation.
3.Promptly delivery by well-reputed shipping lines.
4.Trial order is available for testing after samples.
5.We will inform you all the information at every stage in advance.
6.Packaging can gear to buyers’ special request.

Our service
1. Reply your inquiry in 24 working hours.
2. Customized design is available. OEM are welcomed.
3. Exclusive and unique solution can be provided to our customer by our well-trained and professional engineers and
staff.
4. Professional factory: We are manufacturer, specializing in producing all kinds of herb extract for more than 10 years, competitive with good quantity.
5. As an honest seller, we always use superior raw material, advanced machines, skilled technicians to ensure our products to be finished in high quality and stable feature.

FAQ:

1.: Are you a factory or trading company ?
We are the integration of factory and trade.

2: What do you do? What products do you have?
xi'an faithful supplies Nootropic ingredients powder, bodybuilding supplements (Such as Peptide S-teroid Hormones, SARMs raw powder), Peptides (Such as Cosmetic peptide, Recombinant protein, Peptide intermediates,ect.), pharmaceutical intermediates (Such as Men's health ingredients, Cosmetic ingredients, Hair care Ingredients, Weight loss ingredients, Anti-cancer ingredients, Painkiller ingredients, etc.), Raw materials for animal and plant growth (Such as Veterinary medicine ingredients, Anthelmintics, Synthetic anti-infective materials, Plant growth agent, Herbicide & Fungicide, Insecticide, etc.), Health supplements ( Such as Food additives, Vitamins, Amino acid, Enzyme,ect.), Plant extracts

3.: How is the quality? I want to test.
Before production and extraction, we will test all raw materials.Quality is our top priority.All products are strictly tested and confirmed by our QC and QA, approved by Third Party Lab in China.So you will be assured with Good Quality if you choose us. We welcome you test the product and hope to get your feedback.

4.: Can I get a Free sample?
Yes,We can provide free samples.For most products we can provide you a free sample, You only need to pay for Shipping. Plesae be free to consult our salesman.
For a larger quantity, we always support you with better price, and we will have some discount in some especial days.

5. : What's your main payment method?
T/T (Bank transfer), Western Union, Money Gram, Wechat,Alipay,Credit card payment.

6. : Have you received my payment? How long will it take?
Generally, we can receive your payment the next day, and we will inform you as soon as we receive your payment.
After confirmation payment, we will send out package

7.:When will you sent out the goods after successful payment?
Normally the order will be delivery within 1-3 days after the order confirmed, except the customized products.

8.:What modes of transportation do you have to choose?
We cooperate with HKEMS, DHL, TNT, UPS, FEDEX, EMS, China Air Post ,sea transportation etc.
And with the SAFE SHIPPING in each country, you can receive the goods smoothly.It is fast and safe method.

9.:How long does it take to the goods arrived ?
It is Depending on your location:
For small order, please expect 5-7 days by DHL,UPS,TNT, FEDEX, HKEMS,Netherlands post.
For large order, please allow 5-8 days by Air, 20-35 days by Sea
At the same time, we have warehouses in Germany and California, and some orders can be sent directly from Germany or California.

10.:How is the goods packed?
We usually send goods with disguise package outside and a double-layer sterile transparent bag inside.We have tried thousand of package methods, it looks serious and discreet.

11.: How can I get a discount?
Our products have already given you a discount, and the price is favorable. Orders above $1,000 can enjoy 95% discount, transportation discount or additional sample products. Therefore, for larger quantities, we always support better prices.

12.: How to proceed order?
Please Let me konw the product you are looking for,quantity and the destination country wihch help me to give you a right price;
After you confirm all details of order, pay money in advance and give us Shipping address.We arrange the shipment at first time after receive payment and offer after-sales service after you receive parcel.

13.:When will I receive the shipping number? Where I can check status of my order ?
After the goods are sent out, our staff will send you the shipping number via email, online or WhatsApp ASAP.

14.:Is a signature required for the shipping?
Our shipping method requires no signature from your side upon delivery.