1.Quality control: We take quality as our life. We strictly control the quality of each process and establish a complete quality control system. We promise to bring 100% best quality products to consumers.
2.Trade capacity: We focus on chemical, biological medicine international trade for more than 10 years. Has the abundant product and the trade ability. Cooperative customers all over the world, good reputation.
3.Transport capacity: We have professional freight agents, customs clearance agencies set up in the destination. Deliver your package safely. According to the customer's transport needs can choose: FEDEX UPS TNT DHL air charter and sea.
4.Carefully packing: 1kg, 5kg, 15kg, 20kg, 25kg can be packed in different specifications. Packaging can be customized according to customer requirements. Aluminum foil bag and carton. Ensure the safety of transportation. And free samples are available.
5.Quality service: We have a professional customer service team and after-sales team. Being proficient in each language will guarantee your after-sale service.

Storage:

1. Store and seal in a clean, cool and dry area; keep away from strong, direct light.

2. Shelf Life is 2 years when properly stored.

Packing:

1. Weight <1kg ---- Fluorinated bottle

2. 25kg ---- Plastic bucket

3. 180- 200kg ---- Drum

P.S.: we accept packaging customization.

 

Delivery:

1. We have large quantity in stock, normally could ship out within 3 working days.

2. For rush delivery, please contact our sales team for particular arrangement.

Shipping:

1. We ship goods via DHL, Fedex, UPS, TNT, China post, NL Post and other couriers, weight from 10g to 1000kg or even bulker.

2. Shipping details & shipping documents will be provided and sent to customers as long as it is ready.

3. We keep tracking the shippment until clients well received.

4. After years export shipping experience, with professional and experienced cooperated forwarders, we ensure that goods can be delivered in multiple ways safetly and efficiently.

 

Q1. Are you a manufacturer?

A: Yes, we are factory.

Q2. What's the MOQ?

A: It varies from one product to another. For some product the MOQ is 10g and for others it is 1kilogram. Please feel free to consult our salesman.

Q3. Can you supply free sample?

A: Yes, usually we will. But it depends on what product it is. Plesae be free to consult our salesman for more details.

Q4. Which kind of payment terms do you accept?

A: For small order,you can pay by T/T,Western Union or Bitcoin, bulk order by T/T to our company account.

Q5. How about your delivery time?

A: Depending on your location, please allow 3-5 business days for your order to arrive.

Please expect 3-7 days by DHL FEDEX EMS.

Please allow 5-8 days by Air, 15-30 days by Sea.

Q6.Do I need to pay extra for shipping cost?

A: No, our price includes the shipping cost; you need not pay for any tax and others.

Q7. How do you treat quality complaint?

A: First of all, our quality control will reduce the quality problem to near zero. If there is a quality problem caused by us, we will send you free goods for replacement or refund your loss.

 

wj1@gzwjsw.com